Context
Our Customer, Sturgeon Services International, is a US-based company that provides a full stack of construction and maintenance services for oil enterprises. Having been in the business for almost a century, the company follows strict safety principles, applies effective time-management practices, and implements cost-saving techniques.
The oil industry has its own business-specific features and challenges because of the following factors:
- Diversity of project participants and their distributed functions.
- Need for multichannel interaction.
- Complex document workflows at each project stage.
- Need for managing several projects simultaneously.
Companies working in the petroleum industry are in dire need of a reliable IT eco-system. Effective IT solutions minimize manual work and effort spent on document management, thus reducing the number of mistakes and cutting project costs, as well as keeping up with the industry standards.